Privacy Policy

Last Updated November 2025

The Short Version

I respect your privacy and take data protection seriously. I do not sell your information or send unsolicited messages. I only collect the data necessary to deliver services and respond to enquiries. You can request that your information be deleted at any time.

ES People & Change Ltd operates as the legal entity for my consulting, contracting, and freelance work. The company is registered in England and Wales under Company No. 12331980.

Information I Collect

When you contact me or work with me, I may collect the following information:

Your name, email address, phone number, and company name
Project-related information, such as briefs, materials, and feedback

When you visit this website, certain technical information may also be collected automatically, including:

Pages visited, time spent on the site, browser type, and anonymised IP address

I use Google Analytics to better understand how visitors use the site and to identify ways to improve its content and user experience.

How I Use Your Information

I may use the information I collect to:

Respond to enquiries and communicate with you about services
Improve the functionality and experience of this website
Send occasional updates (only if you have opted in, with the option to unsubscribe at any time)
Comply with UK tax, legal, and accounting obligations

What I Don't Do

I do not:

Sell your data
Share your information without your permission, except where required by law

Legal Basis for Processing Your Data

I process your personal data under the following lawful bases:

Consent: When you have opted in to receive updates or communications
Contract: To deliver agreed services or respond to project enquiries
Legitimate Interests: To operate and manage my business effectively, including responding to messages and maintaining records
Legal Obligation: To comply with UK laws and regulatory requirements

Cookies

This website uses cookies, which are small text files stored on your device, to help improve your browsing experience and understand how the site is used.

Essential cookies: Required for the website to function properly
Analytics cookies: Used through Google Analytics to collect anonymised usage data

You can disable cookies in your browser settings, although some parts of the site may not function as intended.
For more information about managing cookies, visit www.aboutcookies.org.

How Long I Keep Your Data

Client project data: Retained for seven years to meet legal and accounting requirements
Contact form submissions: Stored for up to two years, or until you request deletion
Website analytics data: Collected anonymously and retained by Google for up to 26 months

Your Rights

You have the right to:

Request a copy of your personal data
Ask for corrections or deletion of your information
Object to how your data is being processed
Withdraw your consent at any time

To exercise these rights, please contact me through the website’s contact form (which hides my email) or send a direct message on LinkedIn. I aim to respond to all requests within 30 days.

Data Security

I take reasonable and appropriate steps to protect your information, including secure hosting, encrypted connections, and password-protected systems.

Third-Party Services

This website uses trusted third-party tools and platforms that comply with UK data protection standards:

GoHighLevel: Website hosting and customer relationship management
Google Analytics: Website analytics and performance tracking
Google Workspace: Email and document management
LinkedIn: Professional communication

Each of these providers has its own privacy policy and is required to protect your data in accordance with UK law.

International Transfers

Your data is stored in the United Kingdom. If I work with international clients or service providers, I ensure that appropriate safeguards are in place to protect your information in accordance with UK data protection laws.

Complaints

If you are not satisfied with how your personal data has been handled, you have the right to raise a complaint with the Information Commissioner’s Office (ICO).

Website: www.ico.org.uk
Telephone: 0303 123 1113